Who can manage users' account information according to the Army system?

In the context of the Army system, the responsibility of managing users' account information typically falls under the purview of help desk personnel. The help desk is typically designed to provide user support, assist with account-related issues, and serve as the first line of contact for users needing assistance with their accounts. Their training and focus allow them to effectively manage user access, reset passwords, and provide necessary account updates, thereby facilitating smooth operations within the system.

While system administrators and IT managers may have higher-level access and responsibilities related to system maintenance and security, the direct management of individual user account information is generally a task assigned to the help desk to ensure efficient handling of user needs. End users, on the other hand, generally have limited capabilities when it comes to managing their account information, often only able to make modifications permitted by the system guidelines or the help desk.